Refund policy

 

Return & Refund Policy

At TrimTox, we are committed to delivering high-quality wellness products and ensuring every order is handled with care.

Due to the nature of our products, all sales are final and we do not accept returns or exchanges under any circumstances.

This policy is in place to maintain product integrity, safety, and quality standards for all customers.

 


 

 

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at:


📧 info@trimtox.com

Include:

  • Your order number

  • A clear photo of the item(s) received

  • A brief description of the issue

 

Once reviewed, we will determine eligibility for a replacement or resolution at our discretion.

 


 

 

Order Accuracy

Customers are responsible for ensuring all order details (including shipping address and product selection) are correct at checkout. We are not responsible for errors submitted during the ordering process.

 


 

 

Shipping Issues

TrimTox is not responsible for:

  • Delays caused by shipping carriers

  • Lost or stolen packages marked as delivered

 

If you experience an issue, we recommend contacting the shipping carrier directly.

 


 

 

Contact Us

For any questions regarding your order, please reach out to our support team:

📧 info@trimtox.com